Can I cancel my order?
Created: March 06, 2009 06:28 PM
Last Modified: March 06, 2009 06:28 PM
Yes. However, cancellation requests must be received within two hours
after the order was placed, even if the order was placed after store
hours. Orders are constantly being sent to processing, 24/7. Due to the
high volume of orders, once this window closes, we are not able to stop
the ordering process. You may still return your order for a refund,
simply contact us for an RA number. For cancellation requests and
requests for an RA, please submit a support ticket.
after the order was placed, even if the order was placed after store
hours. Orders are constantly being sent to processing, 24/7. Due to the
high volume of orders, once this window closes, we are not able to stop
the ordering process. You may still return your order for a refund,
simply contact us for an RA number. For cancellation requests and
requests for an RA, please submit a support ticket.
Still Have Questions?
If you are unable to find a solution in the knowledgebase please open a support ticket for a personal response from the support desk.
Related Articles
- What is the status of my order?
After you place your order, we process you payment, package your order, and prepare your package for shipment. Please allow 24-48 hours for order processing if your order is placed Sunday-Thursday. Please allow... - What is your product guarantee?
If you're not completely satisfied with any of our products, simply return your item(s) within 30 days for a refund of the purchase price, less shipping and handling. Please refer to the return instructions below.... - How can I get a refund?
RETURN INSTRUCTIONS (PLEASE FOLLOW CAREFULLY) 1. Submit a ticket to obtain an RA (return authorization) number. 2. Returns without an RA # cannot be accepted so please be sure to email for an RA number. 3....
Rate or comment on this article
Rate This Article (Select a star)









Secure Online Ordering